Modernise your school's ordering system. One powerful platform. From online ordering to POS, Self-Serve Kiosks, and Kitchen Display Systems. School24 simplifies it all.
School24's Online Ordering System allows parents and staff to order school lunches, buy uniforms, book tickets for events, and support fundraising initiatives .. all from one platform. It also includes tools for managing volunteer and staff rosters.
How do parents place orders?
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Orders can be placed via the School24 mobile apps (available on iOS and Android) or through the web portal on any desktop or mobile browser. It's quick, convenient, and accessible from anywhere.
Can schools customise the ordering setup?
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Yes. Schools can set up their own menus, item availability, cut-off times, and even manage multiple shops such as the canteen and the uniform shop within the same system.
Does it support events and fundraising?
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Absolutely. You can use the system to sell tickets for school events, collect payments for excursions, or run fundraising campaigns .. with full reporting and visibility.
How does the volunteer and roster feature work?
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Parents and staff can sign up for available volunteer shifts through the system. Coordinators can view, edit, and communicate with volunteers easily.. no need for paper rosters or spreadsheets.
Is payment secure?
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Yes. All payments are processed through secure, PCI-compliant gateways. Parents can pay by credit card and keep payment details saved for quick checkout.
Can we see reports and order history?
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Yes. Both school staff and providers can access detailed reports, including order summaries, sales reports, allergy notes, and more .. all exportable and filterable by date or user.
How do we get started?
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Contact the School24 team to set up your online ordering system. We'll guide you through the process, help you configure your menu, and provide onboarding for staff and volunteers.
Point of Sale (POS) .. FAQ
What is the School24 POS system?
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Our Point of Sale (POS) system is a user-friendly checkout tool designed specifically for school canteens and uniform shops. It handles cash and card transactions, scans barcodes, and integrates seamlessly with online and kiosk orders.
Can the POS be used in both the canteen and uniform shop?
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Absolutely. School24 POS supports both food and non-food items. It works great for uniform shops, handling inventory, sizes, and barcode scanning with ease.
Does it sync with online and kiosk orders?
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Yes. All orders placed online or via the kiosk automatically appear in the POS system, so your staff can serve customers faster without manual entry.
Is it easy to train volunteers or staff to use the POS?
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Yes. The interface is simple and intuitive, designed for schools where volunteers often help in the canteen or uniform shop. Most people can learn it in just a few minutes.
What hardware do we need?
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You can use your own tablet or touchscreen PC. We also offer POS kits with terminals, barcode scanners, receipt printers, and cash drawers tailored for school use.
Does it support tap-and-go payments?
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Yes. Our POS works with major payment terminals and supports EFTPOS, debit/credit cards, and contactless payments for fast checkout.
What about stock control for the uniform shop?
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The POS system includes inventory management. You can track uniform stock, set low-stock alerts, and manage size and colour variations directly from the system.
Can we get reports and sales summaries?
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Yes. The system generates daily, weekly, or term-based reports for both the canteen and uniform shop, helping with reconciliation and transparency.
How do we get started?
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Contact the School24 team and we'll help set up your POS system based on your school's needs. We can guide you through setup, provide hardware if needed, and support your team every step of the way.
Self-Serve Kiosk .. FAQ
What is a Self-Serve Kiosk?
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A Self-Serve Kiosk is a touch-screen terminal that allows students to place orders directly without needing assistance. It helps reduce queues and makes the ordering process quicker and more efficient.
How does the kiosk help our canteen?
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Kiosks reduce pressure on staff, speed up service, and minimise human errors. They also allow students to browse the menu, view item images, and pay with ease.
Is the kiosk child-friendly?
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Yes, it's designed specifically for school use, with a simple interface that even younger students can use with minimal guidance.
What payment options does the kiosk support?
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Students can pay using their prepaid School24 account. This eliminates the need to carry cash and helps parents track spending.
Does it support allergy warnings?
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Yes. Items with allergens are clearly marked, and students will receive a prompt before confirming any order that contains a known allergy based on their profile.
Can we customise the menu or look of the kiosk?
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Absolutely. You can customise the items, categories, colours, and branding to suit your school's needs and identity.
What equipment is needed?
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You'll need a touchscreen terminal (we recommend Sunmi or similar). School24 can provide a complete package including hardware, setup, and support.
Can we use it alongside our existing POS?
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Yes. The kiosk integrates smoothly with School24's POS and Kitchen Display System, ensuring all orders flow through to the kitchen and reporting system seamlessly.
How do we get started?
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Just reach out to School24 and we'll guide you through the process. Whether you already have hardware or need a full package, we'll tailor a solution that fits your school.
Kitchen Display System (KDS) .. FAQ
What is a KDS?
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A Kitchen Display System (KDS) is a digital screen that shows real-time orders from online, kiosk, or POS systems directly to the school kitchen. It replaces paper slips and helps staff manage orders more efficiently.
Is KDS suitable for all schools?
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Small schools with low order volume may not need a KDS, but for larger schools or high schools with busy canteens, it greatly improves speed, accuracy, and workflow.
How does it work with our current system?
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KDS integrates directly with School24's ordering, kiosk, and POS platforms. Orders appear automatically, so there's no need to change your workflow.
Can it display allergy and dietary notes?
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Yes. The system shows any special instructions such as food allergies or dietary needs clearly on-screen for each order.
Do we need special hardware to use KDS?
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It depends. You can use your own tablet (e.g., iPad), or School24 can provide a full KDS package with screens, mounts, and installation.
How does KDS help during busy periods?
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KDS prioritises orders and updates in real time, helping your team manage peak times efficiently and without errors.
Is KDS part of a larger trend in schools?
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Yes. Many large schools and high schools are adopting KDS and self-serve kiosks to modernise their canteen operations and improve service speed.
What if we already use POS or kiosks?
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KDS complements these systems perfectly. While POS and kiosks handle ordering, KDS ensures the kitchen runs smoothly in the background.
How do we get started?
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Contact the School24 team to discuss your setup. You can use your own device or choose a complete package with installation support. We'll help you get up and running fast.
